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Frequency Asked Questions

Welcome to our General FAQ section! Find quick answers to common questions below.

WordPress

General

What services do you offer?

At Redagent, I specialize in developing and customizing WordPress websites and Shopify stores. I offer services such as:

  • Business and e-commerce websites
  • Portfolio and blog websites
  • Landing pages
  • WooCommerce integration and Shopify store setup
  • Website maintenance and SEO optimization
Do you provide hosting/domain name registration?

No, I do not provide hosting/domain name registration. I recommend that you purchase these yourself in your name, Namecheap and GoDaddy Hosting as very reliable WordPress Hosting companies & usually their most basic package works!

How long have you been in the web development industry?

I have been working as a web developer for over 3 years, with expertise in both WordPress and Shopify platforms.

Do you offer custom design services?

Yes! I provide custom designs tailored to your brand’s identity and vision. I can either modify existing templates or build unique designs from scratch.

Can I see samples of your previous work?

Absolutely. You can view my portfolio upon request, which includes a range of WordPress and Shopify projects.

Do you provide website maintenance and support?

Yes, I offer ongoing website maintenance and support packages to ensure your site stays up-to-date, secure, and optimized.

Will my website be mobile-friendly and responsive?

Every website I build is fully responsive and optimized for all devices, ensuring a seamless experience for desktop, tablet, and mobile users.

How long does it take to complete a website?

The time frame depends on the project’s complexity and requirements. Typically, a standard WordPress or Shopify site takes around 2 to 4 weeks to complete.

I am ready to buy it! What do I need to get started?

A domain name (example.com) and a hosting account (if you don't already have these, I'll help you out). I'll also need your logo (optional), names and page counts, a few phrases about your website/company, email address, and a few photographs to set up the form (I will try to arrange similar ones)

Will I be able to edit my website?

Even if you don't know any programming language, You can easily edit your website. This is the power of WordPress. After watching a few tutorials, you can change anything. I will send the tutorial at the end.

Do you provide revisions?

Yes, I'll Provide 100% revisions, till your 100% satisfaction.

How to check for your site current speed?

Please use this official link from Google: https://developers.google.com/speed/pagespeed/insights/ or https://gtmetrix.com/

Does site speed affect Search Enging ranking?

YES! A lot of people don't know about this and don't pay attention to the site speed but Google has indicated site speed is one of the signals used by its algorithm to rank pages. Moreover, faster site results in good user experience.

Does my theme and hosting affect the site speed?

YES! There are some themes e.g the 7 theme, that does not support optimization. Similarly, there are some hosting servers that are Highly not recommended. So before ordering, I will tell you in the report what needs to be done so that your money is not wasted and you'll get what you are looking for.

Is google page speed important?

Of course, it is more important than gtmetrix. also, it is an important ranking factor. Recently Google started showing errors [Core Web Vital Errors ( Slow LCP/CLS)] on the search console if the website is so slow and the score is so bad.

Which WordPress site can't be optimized?

Almost all WordPress site can be optimized, the only site those are running in the low-grade host or running with very older version WordPress, plugins and theme, they may not be ready for optimization without the update.

Pricing

How much do you charge for a website?

My pricing is based on the complexity of the project, the number of pages, and any additional features or integrations you need. I offer transparent and customized pricing after discussing your specific needs.

Are there any hidden fees?

No, there are no hidden fees. All costs will be outlined upfront, and you will receive a detailed quote before we start the project.

Do you offer fixed packages or custom quotes?

I provide both fixed packages for common requests and custom quotes for more specific, tailored projects.

Do you require an upfront deposit?

Yes, I require a 50% deposit before starting the project. The remaining amount is payable upon project completion.

Do you offer discounts for bulk or recurring projects?

Yes, I offer discounts for clients who have recurring projects or order multiple websites at once.

Privacy

How do you handle my personal and business information?

Your privacy is a top priority at Redagent. All personal and business data you provide will be handled with strict confidentiality and will only be used for the purposes of completing your project. For more details, please read our Privacy Policy.

Will my website data be shared with third parties?

No, I do not share your data with any third parties unless necessary for the website’s functionality (e.g., hosting services, payment gateways). All third-party services I use adhere to strict privacy policies.

How secure will my website be?

I follow industry-standard security practices to ensure your website is secure. This includes SSL certificates, secure hosting recommendations, and regular software updates.

What happens to my information after the project is completed?

Once the project is completed, your data is securely archived. You can request the removal or deletion of your data at any time by contacting me directly.

Shopify

Why I should choose Shopify for my website?

It takes very short time (approximately 3 days) to build highly premium website. A website that can take a month to be ready on other platforms, can be completed in 3 days on Shopify.

Will you help me after completion and delivery of my project?

Yes of course, I will be available for little changes and updates for your website after Delivery.

How can I give you my website access?
  • You will share the URL of your Shopify store , I will send you collaborator access ( which you will receive on mail attached to your Shopify store)
  • You can give me complete logins.
  • I can also create your website from scratch and afterwards, I will deliver you ownership.
What information do you need from me to start?

If You have Already Shopify Store Then I need your Store (URL, Email, Password) Or you can make me as a staff member to Get the Access of the Store. If You don't have Please Go to www.shopify.com and Create Your Shopify store.

Will my new store ready for sales after finish it?

Yes it is, I will give you professional store with wining and best selling product with full functional.

Can I Able To Edit Website And Upload Products Myself?

Yes, You Can Edit The Website & Uploaded Products From Your Shopify Admin Panel. No Programming Skills Required.

Will you also design a logo for my Shopify eCommerce store?

Yip, absolutely! I'll take care of the whole brand rather than a template based work. I'm great at designing; I will be making a professional stunning logo for the Shopify website without any extra price. Ask me for the Shopify store website sample work; let's convert your dream into reality.

Can you design a logo for my brand?

Absolutely! If you want a new, eye-catching logo, or if you already have one, we can help you get one made for you or work with your existing plans.

What pages you will create?

I will create About Us, Contact Us, FAQs, Privacy Policy, Terms of Use, Refund Policy, Shipping Policy, Blog Page, Search Page, Product Page, and Order Tracking Page.